Please note:

IMPORTANT FOR ALL RETURNS:

- Please make sure to remove or obscure any old shipping labels from the return package. Failure to do so may result in the item being re-delivered to you and/or additional shipping charges.
- Please include all parts, accessories, manuals, instructions, tools or any other items sent with your return.

FOR BICYCLES:

1. Customers are responsible for return shipping costs. You may:

- Choose your own carrier
- Request a shipping quote from us (requires original box)
1. If requesting our shipping label:

    - Cost is based on package weight, dimensions, and distance
    - We will provide a quote for your approval
    - The cost will be deducted from the return total

FOR PARTS AND ACCESSORIES:

- ZiZZO Bikes does not provide shipping labels for parts nor accessories
- Customers must arrange their own return shipping method

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Unboxing ZiZZO Model VIA (Sky Blue)